Frequently Asked Questions

We offer custom board cutting to size (birch plywood, MDF, melamine, acrylic). Our service includes online configuration, instant pricing, and home delivery.

We deliver across UAE. Standard delivery takes 2-4 business days. Same-day delivery is available in Dubai.

We accept Visa, Mastercard, debit cards, and cash on delivery for reservations within the UAE.

Yes, the minimum reservation is د.إ 50.00. This ensures we can maintain quality standards across all reservations.

We offer birch plywood, MDF (medium-density fibreboard), melamine-faced boards in various colors, and acrylic sheets. Each material comes in different thicknesses to suit your project.

We can cut boards up to 2440mm x 1220mm (standard full sheet size). The minimum cut size is 50mm x 50mm. All cuts are accurate to within 0.1mm.

Yes! We offer professional edge banding (ABS edge tape) at د.إ 13.00 per meter. You can select which edges to finish during the reservation process.

Yes! In addition to standard rectangles and squares, we offer circle, triangle, and hexagon cuts. You can select your preferred shape in our configurator. CNC routing for fully custom shapes is on our roadmap.

Pricing is based on the material type, board dimensions, and any edge finishing. The base price starts at د.إ 65.00 per panel. You can see the exact price using our instant calculator before placing your reservation.

Once your reservation is dispatched, you'll receive a tracking number via email and SMS. You can also track your reservation on our website using the reservation tracking page.

Standard delivery takes 2-4 business days after production. Same-day delivery is available for reservations placed before 12 PM in Dubai.

Yes! Reservations over د.إ 500.00 qualify for free standard shipping. Below that threshold, standard shipping costs د.إ 25.00.

Since all our products are custom-made to your specifications, we cannot accept returns for correctly fulfilled reservations. However, if there's a defect or error on our part, we'll replace or refund the item at no extra cost.

We carefully package all reservations, but if something arrives damaged, please contact us within 48 hours with photos. We'll arrange a replacement or refund immediately.